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Privacy Policy

Draft: this policy requires legal review before the website is launched.

This policy explains how personal information shared through this website is handled. It applies to the consultation request form, phone and WhatsApp enquiries made through the site.

Information we collect

When you request a consultation we collect your name, contact number, the treatment you are interested in and any message you choose to send. We also record the page you sent the request from and, where present, campaign parameters in the link (UTM tags). We do not ask for medical records through this website.

How we use it

Your information is used only to respond to your enquiry and arrange a consultation. It is not sold or shared for marketing.

Storage and retention

Enquiries are stored securely and accessible only to authorised staff. [Retention period to be confirmed.]

Cookies and analytics

The site uses a cookie to remember your language choice. If analytics are enabled, aggregated usage statistics may be collected. [Analytics provider and settings to be confirmed.]

Your rights

You may ask to access, correct or delete the information you have shared with us. [Contact details for privacy requests to be confirmed.]

Applicable law

This policy is intended to comply with applicable UAE data protection requirements, including the UAE Personal Data Protection Law. [To be confirmed by legal review.]